Terms and Conditions

Effective Date: 08 September 2025
Last Updated: 08 September 2025

Welcome to DOTwe (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.dotwe.co.in (“Website”) and related services. By accessing, browsing, or using the Website, you (“User,” “you,” or “your”) agree to comply with these Terms. If you do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years old to use this Website. By using the Website, you confirm that all information provided during registration is true, accurate, and complete.

2. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and all activities under your account.

3. Services Offered

• Creating and joining rides (solo or group).
• Booking and discovering biking/cycling events.
• Managing expenses and payments related to rides.
• Connecting with riding clubs and communities.
• Optional services such as insurance, roadside assistance, or hotel bookings.

4. User Responsibilities

Users must follow traffic laws, wear proper riding gear, respect community members, and avoid misuse of the platform.

5. Payments and Fees

Payments are processed through third-party providers (e.g., UPI, Razorpay). DOTwe may charge service fees, disclosed before payment. All payments are final unless covered by refund policies.

6. Cancellations and Refunds

Cancellations and refunds depend on the organizer’s policy. DOTwe is not liable for disputes regarding refunds.

7. Third-Party Services

DOTwe may display third-party services (insurance, hotels, etc.). We are not responsible for their performance or obligations.

8. Liability Disclaimer

DOTwe is a community platform, not a travel agency or insurer. Users participate in rides/events at their own risk. We are not responsible for accidents, injuries, or losses.

9. Intellectual Property

All content, logos, and branding on the Website belong to DOTwe or are licensed. Unauthorized use is prohibited.

10. Data and Privacy

We collect and process personal data as per our Privacy Policy.

11. Termination

DOTwe may suspend or terminate your account if you breach these Terms.

12. Indemnification

You agree to indemnify DOTwe against any claims, damages, or expenses arising from misuse of the Website.

13. Changes to Terms

DOTwe may update these Terms at any time. Continued use means you accept the changes.

14. Governing Law

These Terms are governed by Indian law. Disputes fall under the jurisdiction of Bangalore, Karnataka courts.

15. Contact Us

DOTwe Luminex Tech Pvt Ltd
CIN: U62091KA2025PTC202666
1018, Prestige Kensington, HMT Estate, Jalahalli, Bangalore North, Bangalore – 560013, Karnataka
📞 9740368085
📧 support@dotwe.co.in